Hail, wind, fallen branches. IL storms do real damage to roofs. New Memphis Roofing & Maintenance responds within 24 hours. We tarp exposed areas to prevent further water intrusion, then document the damage for your insurance claim with photos, measurements, and a detailed inspection report.
Our Storm Damage Repair Process
Damage Assessment
Our HAAG-trained inspector documents everything the insurance adjuster needs: hail hit density, impact severity, functional vs. cosmetic damage classification, and affected areas by slope. This level of documentation is why our claims get approved.
Insurance Claim Filing
Our office prepares the claim package: photo evidence, damage scope, material specifications, and repair estimate in Xactimate format. We file with your carrier and track the claim through to adjuster assignment.
Adjuster Meeting
We meet your insurance adjuster on-site and walk the roof together. Point out every area of damage documented in our report. If the adjuster misses something, we supplement with additional evidence.
Repair or Replace
We handle the work and coordinate final inspection with your carrier if required. After completion, you get before-and-after documentation and your warranty paperwork. The entire process, from storm to finished roof, managed by New Memphis Roofing & Maintenance.
What New Memphis Customers Say
"We called expecting to wait days, but they were here the same afternoon. Fair pricing, quality work, and they kept us informed every step of the way."
"Responded fast and got the job done right the first time. Crew was polite, professional, and cleaned up everything. Would absolutely hire again."
"After getting several quotes, these guys stood out with their honesty and knowledge. No pressure, just straightforward advice and excellent workmanship."
Why Choose New Memphis Roofing & Maintenance for Storm Damage Repair?
Insurance Claims Handled
We manage the entire process: inspection, documentation, filing, adjuster meeting, supplements, and repair. You deal with us, not the insurance bureaucracy.
No Upfront Payment on Claims
We don't ask for money upfront on insurance jobs. You pay your deductible after the work is complete. Your insurance carrier pays the balance directly.
HAAG Certified Inspectors
HAAG certification is the insurance industry standard for forensic roof inspection. Our reports are trusted by adjusters because they follow the same methodology carriers use.
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.
About Our New Memphis Storm Damage Repair Services
We work with every major insurance carrier in IL: State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide, and more. Our supplement team knows Xactimate line items and fights for full replacement when your roof qualifies. If the initial estimate seems low, we document additional damage and resubmit.
Timing matters on storm claims. Most IL insurance policies give you 12 months from the date of damage to file a claim. Once filed, you typically have another 12-18 months to complete repairs. Don't wait. Call (877) 349-1553 for a free inspection and we'll tell you if you have a claimable issue.